City of Pooler Utilities: Online Bill Pay Made Easy
Understanding and Optimizing Pooler, GA Utility Services This report analyzes the current utility billing system in Pooler, Georgia, identifying areas for improvement to enhance customer experience and operational efficiency. We will examine the strengths and weaknesses of the existing system, focusing on online bill pay, communication strategies, payment options, and overall cost-effectiveness. Our analysis is data-driven and offers actionable recommendations for short-term and long-term improvements. Key Findings: The current online bill pay system is functional but lacks user-friendly features and comprehensive account management capabilities....